True Scent® Candles       Our Fragrances Take you There ™         Our first candle was made in 1983....

                                 If you have never tried a True Scent Candle you don't know what your missing...Our revolutionary Natural Wax Formula we call Glacier Wax Burns Soot Free......No Black Soot,  Even Long Clean Burn!!  Try one today and see the difference for yourself!   

Handpouring Quality Fragranced Candles for 27 years!

Our Truly Realistic Fragrances will take you there.

We guarantee your satisfaction.

Orders can be placed online or by phone

YOU WILL be HAPPY with our products.

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Returns 

                                     How to go about your return

   If for any reason you are not happy with your candle.  You can return it after getting an authorization only.  All returns must be within 14 Days of purchase.  The item must be shipped back by UPS only. You are responsible for return shipping.  We will be responsible for crediting you for the product only not the shipping portion. A credit will be given with a 30% restocking fee for all unlit candles returned.

  In the event you feel you have a defective candle, you will need to explain why (so we have something to look for when inspecting) when you request a return authorization number.  We will inspect it and report to you our findings on whether it is defective or not before making the final credit.  If for any reason it is classified as defective, we will credit you for the entire cost of the candle or reship a new candle. (with no additional shipping charge)

Please phone us at 401-434-6300 if you require our help with a return authorization number.

Send mail to customerservice@truescentcandles.comwith questions or comments about this web site.
Copyright © 2002 True Scent Candles, Inc. True Scent Candles and Glacier Wax are trademarks of True Scent Candles, Inc.
Last modified: June 24, 2010     RETURNS